Payment Terms
At YanHouTang Biotechnology Co., Ltd, we are committed to providing a seamless and secure shopping experience for our valued customers. To clarify our approach to payment processing, we have outlined our Payment Terms Policy below. If you have any questions or require further clarification, please do not hesitate to contact our customer support team.
Payment Methods:
We offer a variety of payment methods to accommodate our diverse customer base. These methods include:
Credit Card: We accept major credit cards, providing a quick and secure way to complete your purchase. All transactions are encrypted and processed with the utmost care to protect your financial information.
PayPal: For added convenience, we also offer PayPal as a payment option. PayPal allows you to link your credit card or bank account, providing an additional layer of security and flexibility.
Bank Transfer: If you prefer a traditional approach, we support bank transfers. Upon selecting this option at checkout, you will receive instructions on how to complete the transfer. Please note that bank transfers may take additional time to process.
Secure Transactions:
Your security is our priority. All payment transactions conducted on our website are encrypted using secure socket layer technology (SSL). This ensures that your sensitive information, such as credit card details, remains confidential and protected throughout the entire transaction process.
Order Confirmation:
Upon successful completion of your payment, you will receive an order confirmation via email. This confirmation will include details of your purchase, chosen payment method, and an order reference number. Please retain this information for your records and future reference.
Payment Authorization:
For credit card transactions, please ensure that your payment method is authorized and has sufficient funds to cover the purchase. Failure to do so may result in delays or cancellation of your order. In the case of bank transfers, please follow the provided instructions promptly to avoid any processing delays.
Refund and Cancellation Policy:
Our refund and cancellation policy can be found in our dedicated section [Refund & Returns] page. Please review this information to understand the conditions under which refunds and cancellations are accepted.
Contact Us:
If you have any concerns or encounter issues related to payment, our customer support team is ready to assist you. You can reach us at service@yanhoutang.com or by calling [customer support phone number +852-66370050], more contact info refer to Contact Us.
Conclusion:
We appreciate your trust in choosing YanHouTang Biotechnology Co., Ltd. Our Payment Terms Policy is designed to ensure transparency and provide a secure payment environment for our customers. We look forward to serving you and making your shopping experience with us enjoyable and worry-free.