What shipping options are available for merchandise deliveries?

We offer a range of shipping options to ensure flexibility for our customers. Economic shipping typically takes [7-15 Days], Standard shipping typically takes [5-12 Days], while expedited options for faster delivery are also available [1-6 Days]. However, We have some local warehouses they would faster delivry and cheap freight.

The exact shipping methods and associated costs will be displayed during the checkout process.

How can I track the status of my order?

Tracking the status of your order is easy! Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. To track your order, simply visit tracking site, enter your tracking number, and get real-time updates on your merchandise's journey to your doorstep. If you encounter any issues or have questions, feel free to reach out to our customer support team for assistance.

Tracking Site:

Do You Provide Information on the Origin and Quality of Your Products?

Absolutely! We understand the importance of transparency. Detailed information about the origin and quality of our products is available on each product page. We take pride in sourcing our merchandise responsibly and ensuring high quality. If you have specific questions or need additional details, feel free to contact our customer support team. We're here to provide you with the information you need to make informed and confident choices.

Can I Modify or Cancel My Tea Order After It's Placed?

If you need to make changes to your tea order or cancel it, please act promptly. Once an order is processed, modifications or cancellations may be limited. Reach out to our customer support team at [contact information] with your order details, and we'll do our best to assist you.

What Is Your Return Policy for Products?

We want you to be completely satisfied with your purchase. Our return policy allows you to return products within [14 days] of receipt. Items must be unused, in their original packaging, and accompanied by the receipt or proof of purchase. To initiate a return, please visit our [returns page] for step-by-step instructions. If you have any questions or need assistance, feel free to contact our customer support team.

How Can I Contact Customer Support for Further Assistance with My Order?

Getting in touch with our customer support team is easy! If you have any questions, concerns, or need assistance with your order, simply reach out to us at [] or call us at [+852-66370050]. Even stay message online. Our dedicated team is ready to help and ensure that your shopping experience is smooth and enjoyable. Don't hesitate to contact us - we're here to assist you!


Taiwan Office Tel: +886-932383083

Add: No. 59, 1F, YuPing 4th Street
Tainan Taiwan

HongKong Office Tel: +852-66370050

Add: Shop T20, 3/F Cathay Pacific 88 Malls No.125 WanChai RD
WanChai HongKong

China Office Tel: +86-18664308928

Add: Flat 5B, 5/F, Build 34, 1 unit, Chun Hua Si Ji Yuan, Long Hua Area. Shen Zhen, Guang Dong, China

Europe Office Tel: +43-69911008868

Add: (Kontron AG Building) Industriezeile 35
4020, Linz Austria

USA Warehouse Tel: +1-5107217028

Add: 10800 ST LOUIS DR, EL MONTE, CA 91731
Uuited States

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Send us an email and we’ll get in touch shortly.